Allied Digital Enterprise Application Services and Solutions offerings help many Fortune 1000 organizations to develop innovative software solutions. With proven capabilities in delivering high quality, efficient and on-time solutions; our team includes individuals with experience in a wide spectrum of technologies and expertise in all phases of solution development from need and requirement analysis to design, development, quality control and post deployment support.

Custom Application Development

Overview

Allied Digital custom application development services, helps you to develop any customized application and provide support from any stage. Our subject matter expert and solution architect works closely with you to understand requirement and develop application to meet your business need.

Allied Digital has rich experience and skill set which helps you to leverage technology and tools more effectively and efficiently. We combine traditional IT experience with custom application development expertise and knowledge of emerging technologies.

What We Offer

Our services include:

  • Comprehensive and detailed analysis of the business needs
  • Application Development
  • QA and Testing
  • Maintenance and Support

Product Engineering Services (Lifecycle Management)

Allied Digital Product Engineering Group is a combination of industry experts and technology leaders. Our rich experience in working with various leading software product development companies helps you to gain our expertise. Our highly matured delivery methodology helps you to reduce product development lifecycle and shorten the go to market timelines.

Our product engineering services help you to focus on your core business area and we help you to manage end to end product life cycle management – Design, Development, QA & Testing and Maintenance.

What We Offer

  • Define Product roadmap and assessment
  • Build Product strategy and IT roadmap - R&D
  • Product Development
  • Product QA and Testing
  • Independent Testing and Validation
  • Maintenance and Support

ERP and CRM Development & Support

Overview

Allied Digital understands that enterprise applications are the key to business success. Building and managing enterprise applications do not require only development effort but building right strategy and involvement of right stakeholders is the key to enterprise application implementation.

Allied Digital consultant’s works with client business and technology stakeholders to gather requirement, prepare business case and convert business requirement into technology.

Our Services include:

  • Build Strategy and define roadmap
  • Enterprise Application Implementation
  • Enterprise Application Maintenance and Support
  • Develop Business Intelligence Reporting System

Business Monitoring and Management

Overview

Our business monitoring and management services and solutions help you to keep your business moving 24X7X365. Our state-of-the-art global command center and highly skilled resources helps you to implement and deploy customized business monitoring solutions based on your business requirement.

  • Monitoring and Management
  • Business Intelligence Report
  • Implement customized Business Monitoring tool

Helpdesk / Service Desk Management

Overview

Service Desk Management “eSupport”: Allied Digital innovative and highly customizable service desk solution improves service performance, while adding business value by integrating incident management with other key service support functions such as knowledge base, service level management and configuration management. These modules incorporate various functionalities which helps CIO organization to deal with day to day business and operational challenges. It also offers a self-service interface that provides a single “face of IT” where customers and end users can request all available IT services. With the portal in place as part of your service desk, you can greatly reduce support costs by deflecting repetitive calls to the service desk, while also dramatically improving customer satisfaction. It allows IT and other support functions to create and publish new processes across the organization. Organization can customize, integrate with various business applications and automate processes which reduce day to day manual activity and enhance productivity.

Work Order Management System

Overview

Managing warranty is an enterprise wide challenge, impacting several departments. Quality is under pressure to analyze and pinpoint the root cause of failures. The Warranty department must provide quick and accurate claim processing while keeping cost under control. IT struggles to support complex, interdependent warranty and related systems and large volumes of complex data residing in them. Finance must make sure the warranty reserve and accruals are kept current to reflect escalating of claims recalls and related administrative costs.

Allied Digital Services has taken a holistic approach to warranty management and created the next generation warranty system. This new holistic approach, bridges the critical gap between customer service, quality and engineering department. This will ensure OEM collaboration with dealers and suppliers to enable the value chain to contribute to problem resolution and quality improvement initiatives.

  • Comprehensive – addressing all aspects of claims processing
  • Incorporates rules engine
  • Extensive and integrated modules for parts return, supplier recovery and defect identification.
  • Recall management
  • Warranty registration and extended warranty processing

Business Value

  • Agile workforce with niche skills to address quick customer needs for current technology and solution requirement.
  • End to end IT solution provider (Hardware - Resources - Consulting - Cloud Services).
  • Proven business transformation framework.
  • Best of the breed tools and technology use.
  • One stop client interface through portal and PMO.
  • Alliances with Leading software product vendors.
  • Global Delivery capability with local flavor.
Contact

North America
Allied Digital Services, LLC
680 Knox Street ,Suite 200
Torrance, CA 90502
Tel: +1 310 431 2375
US Locations
 

EMEA
Allied Digital Services (UK) Limited
40 Draycott Avenue,
Harrow, Middx, HA3 0BU, UK.
Tel: + 44 (0) 208 621 4072
 

APAC
Allied Digital Services Limited.
Premises No.13A, 13th Floor,
Earnest House,Back bay reclamation,
NCPA Road, Block III,Nariman Point, Mumbai - 400 021., India.
Tel: + 91 22 6681 6400
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