Company
About Us
Team
Partners
Offerings
Cloud Computing
Cloud Management Services
Cloud Enablement Services
Cybersecurity
AIM360 Degrees
Threat Intelligence
Cloud Security Management
Endpoint Security Management
Anti Fraud and Identity Management
Risk Management
Integrated Solutions
IoT
System Integration
Cognitive Technologies
Infrastructure Management
Enterprise Infrastructure Services
Work from Anywhere
Software Services
ADiTaaS (Now Digital Desk)
FinoAllied
Analytics to AI
DevOps
Enterprise Digitalization
SAP Support
Robotic Process Automation
Workplace Services
Next Gen Service Desk
Unified Endpoint Management
On-Site Workplace Services
Workplace Modernisation
Industry Solutions
Government
Healthcare
Retail
Automotive
BFSI
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Contact Us – English
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$1.5 Bn Mid – size energy management company
$1.5 Bn Mid – size energy management company
$1.5 Bn Mid - size Energy management company
Challenge
Reduce IT operation costs for end-user services.
Scope
Deskside support
Service Desk
Solution
24x7 Service Desk
Deskside support
Technology Enablers
SAP
PeopleSoft
Microsoft
Results
End-User – 100% CSAT
Overall Response met (%) – 98.28%
Overall Resolution met (%) – 100%
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Work with us
Company
▼
About Us
Team
Partners
Offerings
▼
Cloud Computing
▼
Cloud Management Services
Cloud Enablement Services
Cybersecurity
▼
AIM360 Degrees
Threat Intelligence
Cloud Security Management
Endpoint Security Management
Anti Fraud and Identity Management
Risk Management
Integrated Solutions
▼
IoT
System Integration
Cognitive Technologies
Infrastructure Management
▼
Enterprise Infrastructure Services
Work from Anywhere
Software Services
▼
ADiTaaS (Now Digital Desk)
FinoAllied
Analytics to AI
DevOps
Enterprise Digitalization
SAP Support
Robotic Process Automation
Workplace Services
▼
Next Gen Service Desk
Unified Endpoint Management
On-Site Workplace Services
Workplace Modernisation
Industry Solutions
▼
Government
Healthcare
Retail
Automotive
BFSI
Careers
Contact
▼
Contact Us – English